General FAQ - Frequently Asked Questions
1. What is this website about ?
IndianSex.toys is all about enhancing your experiences with your loved ones. IndianSex.toys was built on the foundation to take your sex life to a completely new height. With a huge range of products for self-pleasure, lubricants, condoms, couples products, LGBT community related products, lingerie and so much more, we wish to bring each one of you a naughty and a more satisfied sex life.
2. Is it legal to shop for sex toys on IndianSex.toys ?
We only sell products which are legal as per Indian Government laws, rules and regulations. We abide by the various national and state level regulations and offer only those products which are legal for sale in India.
3. Why should I shop from IndianSex.toys ?
IndianSex.toys offers a wide range of Products which are unique and are bought directly from the brands. Our Brand ranges from countries like USA, Germany, Canada, United Kingdom, Netherlands, Spain, France, China, Australia, India and so many other parts of the world. We do not buy from grey markets and that is what have given us a huge base of satisfied customers. All our products are 100% genuine and sealed for hygiene.
4. How old do I have to be to shop at IndianSex.toys ?
You have to be at least 21 years of age to shop from the website. There is also a notification pop-up that is showed on the home page of the website.
5. Will my family / neighbors know what is inside the package ?
The products are shipped in tamper proof packaging. Until anyone opens the package they won’t know what is inside or where has it come from. If you would have ordered some discreet products then they might not even know after opening the package.
6. How do I apply my coupon code ?
When you are placing an order, on the checkout page, you can paste your coupon code. In the below image you can see where you have to enter your coupon code.
7. Do I need to register for an account to shop online ?
You can always shop using guest checkout details but registering gives you an added advantage like tracking your order, eligible for certain coupons, exclusive offers and so much more.
8. How do I log into my account ?
If you are already a member and have registered with us, then you can simply go on "Login" on the top right corner on desktop or you can click on Login links from Mobile Menu.
9. I've forgotten my login details / password. How can I recover them ?
You can go to the Login Page, click on "Forgot Password". Enter the email address from which you registered your account. You will get an email where a link will be sent. Simply click on the link and you will be asked reset your password.
10. Do you have a retail shop/location ?
No, we do not have a retail shop. Every order that you want to place have to be through our website only.
11. I have lost my gift card ?
All the gift cards that you buy will emailed to your registered email address under the Subject . If you are still not able to find your gift card then just email us on firstname.lastname@example.org
12. Can I add a gift message ? or get my order gift wrapped ?
Yes you can add a Gift Message to your order or get your order Gift Wrapped with no Additional Cost
13. Are there any side effects in using the products ?
There are no side effects for using these products. All the products that we sell have an instruction manual which should be followed. Please read the manual carefully so you will have a better clarity on how to use the product without worrying about any side effects.